Data Analyst with an MBA in Business Intelligence
- Data Analyst: Capable of collecting, analyzing, and interpreting data and prepare necessary reports to inform strategic business planning and support process-oriented decisions. Knowledge of some programming languages and an organized and methodical approach to work. Install and use the tidyverse package in R, run scripts in RStudio, create data visualizations in RStudio.
- Customer Service and Satisfaction: Extensive experience in identifying and resolving a broad range of customer-facing issues and answering client inquires to achieve customer satisfaction and retention. Adept at displaying a positive and empathic attitude towards clients to enhance experience.
- Communication and Collaboration: Equipped with exceptional communication, collaboration, multitasking, decision-making, and interpersonal skills with ability to nurture value-adding and enduring relationships across all levels. Expert in designing effective workflow strategies to achieve and exceed predefined performance targets and goals.
- Key Strengths: Proven aptitude to work with-in a fast-paced and highly pressurized environment effectively to attain desired results. Enthusiastic team leader, skilled in setting clear team goals, preparing schedules, assigning tasks to subordinates, and monitoring team performance.